FAQ

General

How Do I clean the shoes?


Depending on the shoe, whatever substance is on it can be washed off gently. If you have scuffed the shoe, contact DovAlexander.com, a possible touch-up can be completed depending on the degree of the damage.




How long can i wear the comic book shoes for?


Each day DovAlexander is perfecting the craft and technical process to make these shoes better and last longer. That stated, these shoes presently should be worn for short periods.




What if something falls off a purse?


Nothing should fall off, but if something does, don't hesitate to contact DovAlexander.com, and we will be happy to adjust the item. Keep in mind the item's appearance may have to change to accommodate any adjustments.




Does DovAlexander have a physical store?


DovAlexander presently works out of a private studio but is looking to expand operations within a year. The other plan is to have various items displayed throughout Calgary. Currently, you can visit: Thrift Couture on 17th Ave Shoe Muse in Aspen landing Get a does of Happiness in Bankers Hall on the 3rd Floor.





Cleaning

How do I clean the leather jacket?


You can steam the inside of the jacket. For the outside recommended you use a Lysol wipe to clean up the exterior gently. The surface of the jacket is coated with flexible acrylic.
Should anything happen to the jacket over time, don't hesitate to contact DovAlexander for help on how to fix it.




How do I clean my shoes?


Lysol wipe should do the trick; if you scrub it, the imagery may come off, so try not to wash the shoe. Comic shoes are met to be worn periodically as they are mostly glue and paper. They can fall apart after long-term use, and they may look better on the shelf.




How do I clean a demin jacket?


Denim jackets without Jewelry can be tumble washed and dried if you turn them inside out on a gentle cycle.
Denim jackets with Jewelry should only be steamed to prevent damage.




How do I clean Purses and Hats?


Hats; can be cleaned using a Lysol wipe or duster depending on what needs to be cleaned.
The hats have been coated in an acrylic sealer.
Purses recommended a Lysol wipe.




Can I clean wall art?


Dusting is the best way to clean the wall art. Most wall art has been sprayed with an acrylic layer to protect the paint, though some mirror art is not covered, and using chemicals like Windex can harm the art by dissolving it.




How do I clean furniture Art i.e. Couches?


DovAlexander couches can be cleaned with a Lysol wipe. The couch has been treated with a flexible acrylic.





Fix or Replicate

I lost my item/ My item was stolen - Can I get a replacement?


DovAlexander creations are all one of ones. If your item was lost or stolen, DovAlexander could replicate your article with some modifications. Since Dov’s mainly in the zone when creating, remembering the exact paints and technical skills can be difficult. It is recommended you show a photo of your item for reference.
The price of your new item will be at market value plus the purchase price of finding a similar thing to yours to become an art. This would fall under a custom creation fee and process.




I saw a celebtry wearing a jacket you made, can I buy the same one?


The short answer is no. Any art made for celebrities is one of one creation along with most of the DovAlexander items. DovAlexander can make something similar, but it won’t be precisely the same. Having a one-of-one item is a unique experience; knowing you are the only person on the planet to have something genuinely special is an exciting feeling. That stated items made for celebrities are explicitly made for them, though should a star indicate they do not mind if their fans have something similar, then we can discuss your creative future.




Can I resell a DovAlexander item for Profit?


Sure, why not. Just don't be sneaky about it. If you buy something for, say, $200 and resell it for $2000, try to be friendly and let DovAlexander know, as this can change the valuation of the current product. DovAlexander will sometimes buy back an item depending on its condition.